Terms Conditions
Introduction
The Agreement, along with the Risk Disclosure Document, governs the relationship between the Client and Capital-X. This Agreement covers transactions in forex, equities, indices, and other financial instruments via the Company’s trading platform. There are no fees for credit card withdrawals or deposits.
Trading Account
The Company will open a trading account for the Client upon successful registration and submission of required identification documents. Clients must provide accurate personal information, including proof of identity and proof of address. The Company may act as a market maker or intermediary for client transactions but will not serve as an agent or trustee.
Use of the trading platform is licensed to the Client exclusively. The Client is not permitted to transfer access or provide login credentials to third parties. Only individuals aged 18 and above may use the Company’s services, and the Client is responsible for ensuring compliance with local laws and regulations.
Margin Funds
Clients must maintain sufficient funds in their trading accounts to cover trading activity, losses, commissions, and other fees. Funds in the trading account do not accrue interest. When trading CFDs on a company’s shares, the client does not acquire any ownership or management rights in that company.
However, the payment of dividends by the issuing company of the respective share is taken into account in the so-called Dividend Adjustment. The adjustment is calculated on the Ex-dividend date for all clients who have open positions in CFDs on shares and ETFs.
Deposits must be made from accounts owned by the Client, and proof of payment must be provided. Withdrawals are processed to the original deposit source, and any discrepancy in information may delay or cancel the withdrawal request.
The Company may block or suspend a trading account if fraud or legal breaches are suspected. Withdrawal requests must be submitted through the Company’s website, and funds will be transferred within seven business days after margin requirements are met.
General Bonus Policy
The Company may offer a trading bonus, calculated as a percentage of the deposit. The bonus becomes withdrawable once a specific lot requirement is met. Early withdrawal of deposit funds will result in the forfeiture of the bonus and associated profits. Bonus terms are subject to change, and violations of this policy may result in the cancellation of the bonus.
Social Trading
Clients may request access to the “Social Trading” service, powered by a third party (Sirix). This service allows clients to follow and copy the trades of other users. However, the Company is not responsible for the success, performance, or accuracy of the traders being followed. Clients are responsible for monitoring their accounts and understanding the associated risks.
Fees and Charges
The Company charges fees for executing trades on financial instruments, with fees varying based on the Client’s classification. Revenue is also earned from spreads on transactions. Islamic accounts are subject to additional fees if trades are open for more than two days. Fees may also apply for deposits, withdrawals, and inactive accounts.
Trading Conditions
Clients can trade forex, CFDs, and other financial instruments on the Company’s platform. Transactions automatically renew daily, and trades can end under certain conditions, such as client requests or insufficient account funds. The Company may limit the Client’s trading activity or close transactions at its discretion.
Types of Orders
Clients can place various orders, including buy, sell, limit, stop loss, and take profit orders. Each order type has specific conditions for execution. For example, stop loss orders aim to limit losses, while take profit orders lock in gains. The Company does not guarantee order execution under certain market conditions, such as price gaps, trading suspensions, or high volatility.
Use of Data and Privacy
Client data is collected for account setup and service provision. Personal data is protected under EU and USA regulations and is used only for business purposes. The Company may share client data with affiliated entities, regulatory bodies, and anti-fraud organizations, but only when legally required. Clients have the right to access, update, or delete their data.
Risk Disclosure
The Company does not provide investment advice or manage client funds. Clients are responsible for understanding the risks of forex and CFD trading. The Company may provide general market information but does not guarantee its accuracy or completeness. Clients must assess the suitability of each transaction for themselves.
Account Balances
Account balances and transaction reports are available through the Company’s trading platform. Clients are responsible for regularly monitoring their account activity and notifying the Company of any discrepancies.
Account Type Restrictions
Clients must maintain their account status for a minimum of 90 days. Clients investing between $51,000 and $100,000 are eligible for a Platinum plan trial. Account restrictions include monthly volume limits, credit allowances, and cashback rewards.
Withdrawal Process
Withdrawals are processed to the original deposit source, and withdrawal requests must be submitted via the Company’s website. Clients must provide bank details for withdrawals, and funds will be transferred within seven business days after approval. The Company may cancel withdrawal requests if there are insufficient funds in the Client’s account or if KYC verification has not been completed.